Shipping policy

HOW LONG BEFORE MY ORDER IS SHIPPED?

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. **Please note, some of our products (enamel camping mugs, white travel mugs and cotton tote bags) are printed to order and can take up to 7 working days to ship.

HOW IS MY ORDER SHIPPED?

All orders are shipped using Evri, Yodel or Royal Mail and delivery is typically 3-7 working days. 

WHAT IS THE COST OF DELIVERY?

Delivery to England, Wales and Scotland is charged at £3.99 and £5.99 for Isle of Man. We do not currently offer a Next Day service.

FREE DELIVERY Delivery is free to MK46 postcodes and ALL orders over £50.

WHAT DO I DO IF MY ORDER HASN'T ARRIVED?

Please get in touch with your order number by emailing hello@pitchupandchill.co.uk